29 Sep, 2021

Messaging Systems Specialist

  • Admin
  • Remote (Canberra ACT, Australia)
Contract Information Technology

Job Description

Open To:       Australian Citizen With Or able To Pass Baseline Security Clearance


Location:       Remote or Canberra


As the Messaging Specialist, you will maintain current knowledge and experience across the following technologies:
• Microsoft Technologies including:
  • Microsoft 365
  • Exchange
  • Azure
  • Active Directory and
  • Azure
  • Active Directory
• Provide 3rd level support for all Microsoft 365 and Exchange Online-related issues.
• Design and configure business components according to agreed business needs, such as Exchange Online and supporting Microsoft 365 and cloud services.
• Create and maintain a contemporary Modern Workplace environment and improve user experience.
• Mentoring the Messaging team to develop their Microsoft 365 support and maintenance skills.
• Maintain the Governance and Security Model for the platform.
• User and support staff documentation. As the Messaging Specialist, you will be responsible for the following:
• Provide specialised technical expertise and recommendations on Microsoft 365 products and services.
• Provide 3rd level support for all Microsoft 365 and Exchange Online-related issues.
• Design and configure business components according to agreed business needs, such as Exchange Online and supporting Microsoft 365 and cloud services.
• Create and maintain a contemporary Modern Workplace environment to improve end-user experience.
• Mentoring the IT team to develop their Microsoft 365 support and maintenance skills.
• Documenting and running changes (start to finish) under the ITIL framework.
• Updating and maintaining the Department’s documentation and management tools.

Remote Status

100% Remote | Work From Home

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