04 Oct, 2021

Home Loan Specialist

  • Admin
  • Remote (Brisbane QLD, Australia)
Full time Call Centre-Customer Service Sales

Job Description

Lendi has revolutionised the mortgage industry and is proud to be Australia's #1 online home loan platform.

With access to a panel of 36 lenders, we offer unparalleled transparency and simplicity in assisting everyday Aussies with the most important financial decisions in their lives.

As a business that was born digital, Lendi is fortunate to be well-placed in the current climate: our systems and processes were established from day one to enable both Customers and Brokers to leverage best-in-class technology, a suite of tools and a seamless online experience - especially relevant with current  ‘work from home’ conditions. 

Record low rates and a highly favourable refinancing environment means we are experiencing record levels of customer enquiries; as a result, we need experienced lenders to assist us.

There really is no better time to join! 

About the role

As a Lendi Home Loan Specialist you will be responsible for:

  • Contacting pre-qualified customers (inbound leads) by phone to provide lending advice at various stages of the online application process
  • Understanding customers' needs and desired outcomes to help them achieve their financial goals (through refinancing, debt consolidation and/or new purchases)
  • Working closely with our back of house team to fulfil home loan applications with our Lender panel: we provide full support with loan processing duties to free you up to write more business than you could ever imagine!

Skills and experience

  • Previous phone based and/or face to face direct lending sales experience
  • A strong desire to learn and build a career in the tech / online space
  • Strong command of business English with a clear, articulate telephone manner
  • Unrestricted Australian working rights
  • 'Can do, will do', team player attitude with high levels of motivation and integrity.
  • This is a full-time role based in our awesome offices in Brisbane. 

Here are a few of the benefits our staff are currently loving:

  • Significant earning potential, comprising base salary & monthly bonus (based on balanced scorecard, driven by positive customer outcomes)
  • Best-in-class training, mentoring & full support, including costs covered for all compliance requirements to operate in the industry (includes qualifications, industry body memberships, insurances & mentoring)
  • Flexible working from home arrangements 
  • Regular social activities & events organised by our Culture Committee
  • Vibrant, relaxed yet professional culture.  

We're hiring for upcoming induction – apply now and one of our friendly Talent Acquisition team will contact you to discuss in more detail!

Remote Status

Onsite Requirements (e.g. Training, meetings etc) (Please see listing for details - contact employer for further information)

Apply Now