01 Jan, 2022

Service Desk - Level 2

  • Admin
  • Remote
Contract Call Centre-Customer Service Information Technology

Job Description

  • 3 month contract likely to extend. Current contractors have received extensions
  • Working from home
  • $350-$450 daily incl super


Service Desk Level 2

We have a fantastic opportunity with a client of ours who is seeking a Service Desk (L2) who will be accountable for resolving incidents and service requests.

Our client is reputable global organisation who provide consulting services to a number of large customers, this is a three-month contract with the view to extend.

  • Fully working from home
  • Starting Jan 10th
  • Flexible fulltime hours ranging between 9-6
  • 3 month contract likely to extend. Current contractors have all received extensions
  • Great environment
  • $350-$450 daily incl super

Key duties and responsibilities

  • Providing remote service desk support to a variety of environments from 10 - 500 users
  • Supporting a combination of servers, desktops and applications within Microsoft AD and Exchange environments
  • Delivering the support of Terminal Services, VMware and Citrix-based cloud infrastructure
  • Performing a wide variety of support across many technologies
  • Occasional project team work to deploy solutions for customers
  • Working with highly experienced solutions experts to maintain best practice environments

The ideal candidate will have/be:

  • Exceptional hands-on experience with Microsoft Active Directory and Group Policy Administration
  • Working knowledge of DNS administration
  • Citrix VPN / XenApp experience highly regarded
  • Powershell/ ScriptingWide range of business application experience
  • Strong communication
  • Cloud technology experience

If you have the relevant experience and technical skills, please send across your resume highlighting your experience relevant to the role.

Remote Status

100% Remote | Work From Home

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