10 Jan, 2022

Business Consultant (Training) - Remote based opportunity

  • Admin
  • Remote
Full time Call Centre-Customer Service Consultant Education-Training

Job Description

Changing communities for the better starts with you

Join us on our mission to change the world.

[Hidden]* is a global organisation of over 5,000 employees, providing smart software to deliver the public services of the future and improve outcomes for citizens.

We do this by collaborating with a large number of organisations including schools, libraries, local councils, state governments, and healthcare and community organisations, applying innovation and creative thinking.

We are problem solvers and experts in our field. And we love what we do because it makes a difference to those who really need it.

In our team we have some truly amazing people - smart, passionate, fun. And there’s plenty of room for you to join us.

So, are you ready to become part of our vision in building a better world though smart software and cloud services?

What does it take to become a [Hidden]*?

Coming from Training background specifically focused on Learning Management Systems, you will have exception stakeholder management skills, being able to work along side and liaise with Developers, Project Managers, Consultant and also end customers.

You will be proficient and well versed in managing a Learning Management System, having had experience in capturing, collating, improving, and managing training materials.

Experience with coordination will also be key to this position as there is a need to assist the team in scheduling training.

Any experience in designing and implementing a certification course will be highly regarded.

We welcome your unique talents

Please apply for this role if it would make you excited to come to work every day.

Sorry if this sounds cheesy, but we really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list below, please still get in touch. We'd love to have a chat and see if you could be a great fit. (It’s also a fact that women and underrepresented groups tend to only apply when they check every box…)

Ideally you will come with:

  • Significant experience in a Learning Management System(s) tools and processes
  • Experience in designing and implementation of a certification process for customers and then extending internally
  • Experience working with customers in a learning environment
  • Collaborative approach to working with the ability to perform hands on coordination tasks as well as strategic process design
  • Good at prioritising time-critical work

 

A day in the life…

Working within our State & Local Government Professional Services team to improve our Learning Management System (LMS) offering and coordinate our customer training activities. This position, working with our professional services team and external LMS vendors, will drive a step change in customer experience and incremental revenue

Why you’ll love working with us

We know that when our people are happy they will work better and have greater work satisfaction. We are an Australian Business Awards Employer of Choice and a UK Financial Times Diversity leader for the second year in 2021, rising 400 places and ranking 10th overall in the IT and software sector. We work with leading organisations such as the Tech Talent Charter and White Ribbon

So here at [Hidden]*, we look after you. Here’s what you can expect:

Career opportunities – we take great satisfaction in seeing you grow and share your knowledge to other parts of our large business

Flexible work – we have the technology and tools to support you to work from that tropical paradise you’ve dreamed of… or even if you just prefer to work from home and come into our offices now and then to catch up and socialise with colleagues

We’re all different – and we love this about us. We provide an inclusive, safe and welcoming environment to all [Hidden]*, new and old

Focus on learning– there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to “give back” with benefits such as our Donate a Day leave where you can volunteer for a charity of your choice

Apply for this job - Become part of something special

Do you see yourself in this role? If so, then we would love to hear from you. Please include a cover letter outlining how your experience, aspirations and values are a match, along with your resume and we will take it from there

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working
 
 
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Remote Status

100% Remote | Work From Home

Apply Now