14 Jan, 2022

Implementation Manager (SaaS Product Company)

$110,000 - $130,000 yearly
  • Admin
  • Remote
Full time Information Technology Management

Job Description

Mature SaaS start-up in the CBD is currently looking for a Business Analyst / Implementation Consultant to aid in the configuration, implementation and support of their platform.

This will be a fun, fast paced, Agile environment with a lot of autonomy. You will work with small unstructured clients all the way through to enterprise corporates.

You will need strong Excel skills and a good understanding of system workflows.

Experience / Skill set required -

  • Experience working on the Product / Vendor side
  • Strong client engagement skills
  • Experience delivering end to end software implementations
  • Well versed in managing client expectations and demands
  • Experience leading projects as a Business Analyst / Implementation consultant
  • Prior experience delivering projects to large external customers
  • Elicitation of client system requirements
  • Ability to analyse, recommend and improve complex business workflows
  • Software configuration skills
  • Feature / product development
  • Testing experience
  • Software support and resolution skills
  • Advanced Excel skills
  • Experience working with a SaaS platform (beneficial)
  • Ability to hold workshops and present to clients
  • Confident liaising with developers
  • Ability to multitask and prioritize
  • Strong documentation skills
  • Ability to work in a fast paced, unstructured, business
  • Experience working across the SDLC, seeing a project through to go-live
  • Excellent communication skills


Awesome opportunity to work in a progressive and innovative SaaS company!


The company also allows employees to work 100% remotely (working from home / WFH) if they desire.

Apply Today

Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.

Remote Status

100% Remote | Work From Home

Apply Now